“I called Dust Away on Saturday morning and spoke with Vernon over the phone. I had an issue with a small amount of water dripping in the basement every time I used my dryer. It also seemed like some of the air from the dryer was venting into the basement instead of it all venting outside. Another problem was that I had a small hole in the pipe directly behind the dryer. I took down some of the insulation in the basement, but I couldn’t locate the exact problem. Where my pipe comes down into the basement happens to be right under some air ducts, so it was kind of a pain to look and inspect as well. Vernon was very polite on the phone and offered to come take a look on Tuesday (Monday was a holiday, but he probably would have come Monday if I really wanted him to). I was pretty open, so he came on Tuesday.
Vernon arrived about 10 minutes early (I always said that if your not early, your late)! Again, he was very polite and easy to converse with. He came in and located the issue(s). He also showed me where the problems were and took the time to explain them to me. He gave me a very fair estimate and didn’t try and sell me on something that I didn’t need. He was very thorough and fixed the problems. Vernon also put everything back into place and even cleaned up all of the junk that one might find underneath or behind a washer and dryer. I was very impressed with Vernon’s professionalism and overall work ethic. The fact that he is a genuinely nice guy tops it all off. I would highly recommend this company and will use them again in the future.”
A satisfied Dust~Away customer Goffstown, NH